comfortable but inconsistent service

The location is fantastic, just a short walk to Universal. I enjoyed the convenience store and Starbucks right across the street, making it easy to grab essentials. The staff were friendly during our stay, which added a nice touch to our overall experience.

However, the service lacked consistency from shift to shift, leading to confusion over our deposit and late checkout arrangements.

Great Spot for a Quick Family Getaway!

Our family enjoyed a night here! The mini fridge and microwave were perfect for late-night snacks. Loved Veggie House next door for some tasty vegan options. Just a heads up, the busy street can get loud. Overall, a decent stay for families needing a quick stop!

great location, friendly staff, basic amenities

the staff was incredibly warm and welcoming, which really brightened our stay. don’t forget to bring earplugs to cope with the noise from the freeway! free wi-fi is appreciated too.

I loved the comfortable beds and the convenience of having a microwave, fridge, and coffee machine in my room. The breakfast options were simple but did the trick for our busy days!

This place suits me perfectly! Great amenities like free wi-fi, air conditioning, and 24-hour reception. The staff was very helpful, even providing water at night during my first stay. Highly recommend!

Helpful staff, but noisy nights

The location was fantastic, just a quick drive to all the attractions. The outdoor patio was a lovely spot to unwind under the stars.

The walls were alarmingly thin, making it hard to sleep. We kept waking up to noises from neighboring rooms and the hallway.

We loved the cozy vibe and convenience. it was just a quick walk to Universal! The room was clean and comfy, perfect for our family. enjoyed the indoor pool, a nice way to unwind after a day at the park!

Conveniently located a short walk from the amusement park, which was the main draw for our stay. The rooms were clean and comfortable, with a well-functioning shower. However, the front desk staff's inconsistency led to confusion over our deposit, and check-in was marred by unclear communication. Additionally, the breakfast options were limited, featuring only cheap pastries and minimal seating in a cramped lobby.

tilt hotel universal-hollywood, ascend hotel collection had a friendly staff that even let us check in early! it's a short walk to universal studios, making it super convenient. the room was comfy, and the pillows felt like clouds. we loved the location with a starbucks and eateries nearby!

the breakfast setup could be more straightforward, as we saw other guests confused about it.

We loved how close the hotel was to Universal. only a quick $5 Uber ride made it super convenient for our family adventures. The room was spacious for all four of us, and the staff gave helpful tips about the local area, which made exploring much easier.

In my kids’ opinion, the breakfast options could be better.

The indoor pool was a nice feature, but the hallway smelled unpleasant.

Nice stay, but loud neighbors

We stayed here for two nights and honestly, it wasn't what we expected. The room was spacious and comfy, but we had tons of noise all night – people were screaming in the halls! Also, there were barely any outlets to charge our stuff, which was super inconvenient. The breakfast was kinda meh, too.

close to attractions but breakfast lacking options for vegetarians

Great location near Universal Studios!

Great location close to Universal Studios and food options. The room had a microwave and fridge, which were convenient. Beds were comfortable for our stay. Breakfast had a decent variety considering it was included. Staff were friendly and accommodating.

Good location near Universal, but staff communication was confusing at check-in.